Privacy Policy

1. Introduction

Welcome to IWConn ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone number.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Retention & Deletion

We retain personal data only as long as necessary for the purposes for which it was collected. Chat history is retained for 15 days unless a shorter period is configured in your settings. You have the right to request deletion of your account and all associated data at any time through the User Settings dashboard.

Encryption & Secure Access

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Access to internal systems is protected by Multi-Factor Authentication (MFA) and strict Role-Based Access Control (RBAC).

Disclaimers

IWConn is an independent AI-powered tool and is not affiliated with, endorsed by, or sponsored by Integration Wings. All trademarks and brand names belong to their respective owners.

5. Contact Us & Escalation

If you have any questions, security concerns, or wish to report a vulnerability (Escalation Route), please contact our security team at:

Email: contact@integrationwings.com